FAQ
Here, we answer the most common questions about natural stone selection, fabrication, installation, maintenance, and design applications. Whether you’re an architect, builder, or homeowner, this section will help you make informed decisions backed by precision craftsmanship since Pazzi was founded in 2009.
What types of stone does Pazzi work with?
We work with premium stone materials: marble, granite, quartzite, travertine, limestone, onyx, and high-performance surfaces like Dekton and porcelain. .
Do you supply and install stone?
Yes - we provide full service: sourcing, measuring, drafting, CNC machining, hand fabrication, and professional installation.
How long does the process take?
Typical residential jobs take 2–3 weeks. Complex or multi-area projects may take 4–8 weeks. We confirm a timeline after measurement and design are finalised.
Can you help me choose the right stone?
Absolutely - we offer consultation, material samples, and design support to help you select based on look, performance, and lifestyle.
Do you offer custom fabrication and detailing?
Yes - we specialise in bespoke stonework including mitred edges, curves, integrated basins, book-matching, and more.
What measurement technology do you use?
We use advanced tools like Leica iCON iCS50 for millimetre-level accuracy in site measurement.
How do I care for stone surfaces?
It depends on the type: marble and limestone need regular sealing; granite/quartzite need less frequent upkeep; porcelain/Dekton are low maintenance. A full care guide is provided with every installation.
Do you take on commercial projects?
Yes - we work on both residential and commercial projects: kitchens, façades, lobbies, bathrooms, hotel/retail, and more.
Can you match existing stone?
In most cases - we source similar slabs and coordinate with quarries. But as natural stone varies, it’s best to review slabs in person for closest match.
What makes Pazzi different?
We combine design integrity, cutting-edge tech, and artisan craftsmanship to deliver premium, precise, enduring stone installations.
Where is Pazzi located and what areas do you service?
Our slab gallery at Pazzi Design Studio & Gallery, 159 Cheltenham Road, Dandenong VIC 3175, Australia, is where clients visit to see the stone. Our factories at 29 & 31 Geddes Street, Mulgrave VIC 3170, Australia, handle fabrication, deliveries and collections. Deliveries & pick-ups Mon–Fri 7:30 am–3 pm; the factories are not open to the public.
Our Design Studio showroom and slab gallery are open but still being set up — please book ahead.
How do I get a quote or consultation?
Use our online enquiry form or email us. Sending drawings, photos, or dimensions will help us provide a more accurate estimate.
Do you offer after-installation support?
Yes - we provide maintenance advice, resealing services, and repair support to ensure your stone lasts decades.